Mission Statement

How Fire Service Plus aims to help you...

Fire Service Plus is committed to the Design, Manufacture, Delivery and Service of World Class systems for domestic, commercial and industrial applications to companies and individuals nation wide.

Vision

Fire Service Plus vision is to add value to our customers (internal and external), employees, suppliers and community by being the customer's first choice through the design, manufacture,delivery and Service of innovative Fire Solutions and Systems.

Values

Fire Service Plus values focus on:

  • Leadership.
  • Satisfied Customers.
  • Employee Well Being.
  • Innovation.
  • Integrity.
  • Teamwork.
  • Rational Thinking & Decision Making.
  • A Learning Organisation.
  • Responsible Corporate Citizenship.

These are the behaviours that will drive the core values of our organisation. Each one is pivotal, but should be held in balance with all others.

Leadership provides the direction throughout our organisation. We will strive to:

  • Act consistently and fairly in the treatment of every individual.
  • Mentor and actively seek mentorship.
  • Provide timely communication of expectations.
  • Have the courage to make bold decisions and stand by our convictions.
  • Have a sense of urgency.

Innovation provides creative design of processes and systems. We will strive to:

  • Take advantage of the diversity of everyone's views and opinions.
  • Adopt ideas, new, old or borrowed to achieve outcomes.
  • Develop activities that enhance the organisation's competitiveness.

Integrity requires the conviction to act consistently with these values. We will strive to:

  • Behave professionally with honesty, mutual trust, respect and tolerance of others.
  • Do what we say we will do.
  • Take personal responsibility to ensure that every company policy is aligned to these values.

Teamwork harnesses the collective capability of the organisation. We will strive to:

  • Provide authority and appropriate resources in line with needs.
  • Consult widely with any employee that could be affected before a change in any process.
  • Manage our conflicts by negotiation with flexibility and respect.
  • Monitor, review and be involved in change within the organisation.
  • Acknowledge and celebrate team success.

Rational Thinking & Decision Making ensures an appropriate solution. We will strive to:

  • Have a planned approach to fact based decision making.
  • Eliminate hidden agendas, giving all involved equal input.
  • Record all relevant facts and assumptions underpinning a decision.
  • Exercise appropriate risk taking.

A Learning Organisation improves the success of the business, we will strive to:

  • Access new knowledge from internal and external sources.
  • View success and failure as a learning experience.
  • Learn from both individuals and teams throughout the organisation.
  • Communicate learning through our systems, processes and procedures.

Responsible Corporate Citizenship means everyone has a responsibility to ensure our organisation only impacts positively on society. We will strive to:

  • Build a culture where a sense of social responsibility is across every facet of the business.
  • To be vigilant and constantly aware of the possibility of wrong doing in any part of the business.
  • Ensure we not only conform to laws and regulations but perform to even higher standards.